The final price will include the VAT, Delivery fee, Registration documents, and Number plate. Note that the final price does not take into account grants and incentives offered by your country. You can learn more by reading our Purchasing Terms & Conditions.
We will handle all taxes and registration on your behalf. A Zapp team member will contact you closer to the delivery date to confirm all the necessary information. At the time of delivery, you will receive your number plate and road tax document. At the same time or shortly thereafter, you will receive the relevant registration documents.
After you place your order, you will receive an email detailing your order summary and direction for your next steps. A Zapp team member will contact you closer to the delivery date to confirm your order, arrange final payments and discuss financing and insurance options if required.
Yes, you can make changes to your order, provided that your i300 has not already been shipped to your address. Please email firstname.lastname@example.org with the options you want to add or remove. Make sure to include your order number (ZP… ) as reference when contacting our support team.
To test drive our i300, please fill out our test ride form and we will inform you as soon as test rides are available in your area.
Yes, we will send you an email with an order agreement along with a receipt once you have placed an order. If you need us to send you another one, please email and make sure to include your order number as reference.
We require a €100 Reservation Fee to secure the order for you. Before delivery we will contact you again to arrange final payments. The fee will be credited to your final payment.
Yes, the £100 reservation will be credited to your final amount.
A Zapp Sales representative will contact you closer to the delivery date to confirm your order, answer any additional question and arrange final payment. At this step we will also help recommend local insurance and financing partners if needed.
The listed price on our website does not take into account government aid and incentives in your country. Availability and eligibility may vary depending on country of purchase and are beyond Zapp Scooter’s control.
Your i300 is highly personalized with each order taking approximately 12 – 16 weeks to manufacture and deliver. We will be proactively notifying you about your order and any changes to the estimated delivery date. Closer to the delivery date a Zapper will contact you to schedule your delivery date & time.
Your i300 will be delivered by a trained Zapp technician, with one of our recognizable Zapp branded vans to the address you have provided us. If you wish to change your delivery address you can do so in your MyAccount page.
A Zapper is a Zapp trained technician responsible for delivering your i300, undertaking its annual inspections, servicing & repairing your i300 and installing any options and upgrades you may wish to purchase in the future. Think of them as your personal mechanic, ready to help solve any problems you may encounter along the way.
To request the Zapper service please contact email@example.com and we will arrange one to come to your address.
If you require financing, we recommend that you apply for financing directly after placing your order. This can be done through our financing partners in your country or you can directly apply for a loan with your bank.
We recommend activating your insurance policy prior to delivery to ensure that it is road legal and can be driven right away. You can contact a Zapp insurance partner to get a quote.
Please ensure that you have a valid form of identification, a driver’s license is sufficient.
If you would like to return the i300, please contact firstname.lastname@example.org. EU Consumer Directive allows you the right to withdrawal from your purchase within 14 days starting from the day you received your i300. You will need to pay for the return shipping and administrative charges.
For More information please refer to our return policy document.
If you want to refund your order please first read our return policy document and contact us. Refunds can take up to 30 days to complete.
Currently Zapp is working to partner with financial institutions to be able to provide financing for our customers. In countries that Zapp does not have a financing partner we suggest that you contact your local bank.
A Zapper is a Zapp trained technician responsible for delivering your i300, undertaking its annual inspections, servicing and repairing your i300 and installing any options and upgrades you may wish in the future. To request the Zapper service please contact email@example.com and we will arrange one to come to your address.
i300 being a dry-state vehicle, it requires no fluid service. We provide annual safety inspections. All wear and tear parts such as drive belts, tyres, brake pads should be periodically replaced, and the Zapper will recommend this to you at the inspections.
To book a service appointment, please email firstname.lastname@example.org and we will arrange for a Zapper to come to your location.
Zapp offers a 2 year warranty on the i300 and a 3 year warranty for the battery packs. For more information on warranty coverage please read our Warranty conditions.
The i300 is a high performance, high quality, ultra sustainable electric scooter, designed specifically for cities. It is equipped with instant acceleration, powerful brakes (with ABS) and the latest superbike suspension that lets you overcome most road conditions and effortless maneuverability through city traffic.
You require a minimum of an A1 license to ride an i300. If you are an A1 license holder, we will have to limit your power output to 11kW. Once you have received your A2 license contact us and will send you a FOB key that you will use to unlock ZAPP Mode. Instructions will be included.
The Turbo Twins are ultra-portable Lithium-ion battery packs. They have a combined capacity of 1.44kWh which translates to 60 km of range (up to a week for your average commute). Portability means you can take them with you everywhere, and charge them anywhere.
Although they are capable of a uniquely high energy release, the Turbo Twins are designed to still hold at least 90% capacity after 2,000 charges. That’s 6 years if you charge them every day!
Yes, the combined limit for 2 persons is 150kg
The i300’s special IPM electric motor delivers 587Nm of torque from zero RPM. Can move ahead of any traffic from the lights.
Before purchasing any third party accessories for your i300, please contact us first to verify compatibility.